S4S

S4S is an enterprise Sitecore to Salesforce integration that helps companies increase sales. Individualization To get the best out of Sitecore, you should be personalizing web content to some degree. Sitecore personalizes to like-minded groups rather than individuals – so it’s not really personalization. The ability to personalize also wanes when the visitor is passed to the ...

In the last two weeks, we've published S4S releases for Sitecore 9 and 10 that support the latest Salesforce API versions, fix minor bugs and introduce new features. The following are the key improvements:  Added classes to support REST API callouts from Sitecore to Salesforce Apex services. A custom WebHeaderCollection was created and additional async methods added to ApexR ...

Last month we released S4S version 2.1000.20273.1 for Sitecore 10. No new features or changes were introduced other than those required to support the new Sitecore version. This release includes the changes made for Release 2.932.20224.1. Some of these are: Unified Sitecore contact changes where S4SLB and S4S Save Actions now use the same contact rather than creating separa ...

Last week FuseIT released an S4S upgrade for Sitecore 9.3. This post is a commentary on the changes and other S4S updates in 2020. Changed Updates to Converted Leads There are a few challenges to updating a Salesforce lead via the API: Lead may have been deleted Do we create a new lead? Yes Lead may have been converted to a contact Do we update the contact inste ...

Last week FuseIT released a new S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.913.20181.1). This is a bug fixing release and does not include major changes. No breaking changes are introduced.  Bug Fixes Reduced logging if SetContactIdentity pipeline is not used S4SMapping.EnableDuplicateAllowSave config added Updated SOQLResult column names when the defaultNamespace i ...

Sitecore EXM is an alternative marketing automation platform to the systems offered by Salesforce (Salesforce Marketing Cloud and Pardot) and others like Marketo, Eloqua, HubSpot and more. S4S is a Sitecore to Salesforce CRM integration that supports Sitecore EXM and what follows is an overview of how it works.   The process starts with S4S List Builder, a wizard in Sitecore t ...

On Friday FuseIT released an S4S upgrade for Sitecore 9.3 (Release 2.930.20049.1). This is the first release for Sitecore 9.3 and includes the powerful S4S Now features that assist the sales and support team during live calls. No breaking changes were required to support Sitecore 9.3.  Minor Changes Salesforce API versions were updated to v48.0 (Spring 2020) and a fix appl ...

On Sunday FuseIT released an S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.911.19253.1). This release has impressive new features and enhancements. Companies that have voice conversations with their prospects and customers can leverage the S4S Now functionality to greatly assist the sales and support process. The following is a review of the key enhancements, features, and f ...

We are very excited to be at the SUGCON India 2019 in Bengaluru. We have our rustic cogs and gears booth so you should not miss us. This year we are focussing on our Sitecore to Salesforce integration (S4S) and the benefits it brings to sales and marketing teams. We also compare S4S with Sitecore ConnectTM for Salesforce CRM and chat about the benefits of real-time data transa ...

S4S Release 2.910.19066.2 is now available  This release for Sitecore 9.1 introduces new features and makes improvements to the S4S Forms Mapping Wizard: Added a checkbox that, if checked, always creates a new Salesforce record rather than updating an existing record (the default). Form save actions now update Sitecore xDB contact facets with personal information at the sa ...