On Sunday FuseIT released an S4S upgrade for Sitecore 9.1 and 9.2 (Release 2.911.19253.1). This release has impressive new features and enhancements. Companies that have voice conversations with their prospects and customers can leverage the S4S Now functionality to greatly assist the sales and support process. The following is a review of the key enhancements, features, and fi ...

Our CEO is off to Canberra on 17th - 18th September 2019 for a Digital Records & Information Management Criterion Conference. FuseIT is an event sponsor and Terry will host a round table on "CRM and Document Management: An example using Salesforce and TRIM". Of course TRIM is Micro Focus Content Manager and FuseIT help companies integrate it with Salesforce (and Sitecore). ...

You can now see S4S demoed in the new Habitat demo website for Sitecore 9. If you are considering connecting Sitecore to Salesforce, and there are many reasons why you should, we are happy to run through the features in a friendly no-obligation demo. Before making an integration decision it makes sense to: Ask leading experts about your specific use cases Learn what is possibl ...

Once again Daniel represented FuseIT at Dreamforce 18. This year his session was about visualizing the modules that make up a Salesforce org and how they are related to each other. Daniel looked at the Metadata Component Dependency pilot in conjunction with Gephi, a graph, and network visualization tool. By looking at the relationships between metadata in an org in combination ...

This roadmap outlines FuseIT's immediate plans in the Sitecore and Salesforce integration space. We are always keen to hear your ideas or use cases so we can continually improve our products. S4S - Sitecore to Salesforce CRM Integration S4S is an enterprise Sitecore to Salesforce integration that transacts in real time and in both directions. S4S has a preference to use Salesfo ...

S4S Release 2.900.18222.3 is now available  We are really pushing the personalization boundaries with our second S4S release for Sitecore 9. This extends the first release for Sitecore 9. The new personalization features include support to: Map Salesforce lead and contact field values to Sitecore xDB facets from within Salesforce Changing the values of any mapped field in Sal ...

Most people would agree that document management is a necessary but often tedious burden. These types of tasks beg to be automated to reduce costs and mitigate staff attrition. Ideally, the processing of documents should be completely invisible to the worker (abstracted away). We created our Salesforce to Micro Focus Content Manager (TRIM) integrations to eliminate the double ...

Admit it, it's confusing! Since Sitecore announced their partnership with Salesforce Marketing Cloud last year there has been a lot of banter in this space. So what is what and where does FuseIT fit into the picture? Let's look at the key players!   Salesforce Marketing Cloud Originally called ExactTarget, Salesforce Marketing Cloud (SFMC) is an enterprise marketing automation ...

The Sitecore to Salesforce integration, S4S, supports the new Sitecore 9 Experience Forms (see LinkedIn article). A popular S4S feature is surfacing Sitecore website analytics in Salesforce lead and contact records. One of these analytic data morsels is channel data. Channels are the various ways that visitors arrive at your website and the flow of visitors through channels is ...

Wow, stuff happens fast. As I was writing this, Sitecore announced they will soon be releasing phase one of their integration with Salesforce Marketing Cloud. How it differs from FuseIT's Sitecore to Salesforce Marketing Cloud integration (S4MC) remains to be seen however on face value it appears as though the two products are completely different. Now, back to the original rea ...