Most people would agree that document management is a necessary but often tedious burden. These types of tasks beg to be automated to reduce costs and mitigate staff attrition. Ideally, the processing of documents should be completely invisible to the worker (abstracted away). We created our Salesforce to Micro Focus Content Manager (TRIM) integrations to eliminate the double, ...

Admit it, it's confusing! Since Sitecore announced their partnership with Salesforce Marketing Cloud last year there has been a lot of banter in this space. So what is what and where does FuseIT fit into the picture? Let's look at the key players!   Salesforce Marketing Cloud Originally called ExactTarget, Salesforce Marketing Cloud (SFMC) is an enterprise marketing automati ...

The Sitecore to Salesforce integration, S4S, supports the new Sitecore 9 Experience Forms (see LinkedIn article). A popular S4S feature is surfacing Sitecore website analytics in Salesforce lead and contact records. One of these analytic data morsels is channel data. Channels are the various ways that visitors arrive at your website and the flow of visitors through channels is ...

Wow, stuff happens fast. As I was writing this, Sitecore announced they will soon be releasing phase one of their integration with Salesforce Marketing Cloud. How it differs from FuseIT's Sitecore to Salesforce Marketing Cloud integration (S4MC) remains to be seen however on face value it appears as though the two products are completely different. Now, back to the original re ...

What will FuseIT be working on over the next few months? Here is a brief summary: Products Complete Update 1 of S4S for Sitecore 9 Add Salesforce IDs to the visitors xDB facet after they submit a web form Extend rules-based personalization based on data in the S4S custom facet  New release of S4S EXM for Sitecore 9 New release of T4S to support Content Manager 9.3 ...

This week we hit 10,000 downloads of the FuseIT SFDC Explorer (more if you count those with disposable email addresses). The Explorer is an advanced tool for Salesforce developers. We built the Explorer in late 2011 when we needed better visibility of Salesforce from the perspective of an assigned API user. It is only available to download from our website and is a free tool! ...

The S4S Mapping Wizard has always had the ability to map Sitecore forms to one or more Salesforce campaigns and this feature will remain for the Sitecore 9 Experience forms (see LinkedIn article) support. Any website visitor that completes and submits a Sitecore web form can be added to one or more Salesforce campaigns if the form is mapped to a lead or contact record. Note th ...

The new S4S Mapping Wizard for Sitecore 9 Experience forms (see LinkedIn article) introduces several new features not available for our equivalent WFFM wizard. Being an enterprise integration, we have made it possible to map different experience forms on your Sitecore website to different objects in different Salesforce orgs. It is now quite common for large organizations to u ...

The Sitecore to Salesforce integration, S4S, supports the new Sitecore 9 Experience forms (see LinkedIn article). We look forward to even more new form features in the 9.1 release. The release of the S4S Mapping Wizard for Sitecore 9 adds a hidden field element to the form field selection list. Hidden fields can be used to surface information in Salesforce and can be popula ...

The Sitecore to Salesforce integration, S4S, supports the new Sitecore 9 Experience forms (see LinkedIn article). One of the most popular S4S features is surfacing Sitecore website analytics in the Salesforce lead and contact records. The screenshot example below shows the individual analytics data available from a Sitecore visitor who submitted a web form, as it appears in S ...