FuseIT

This update covers some ways to capitalize on S4S ownership. What is New The new S4S Sales Funnel Support package lets the sales team personalize each prospect’s Sitecore experience using the Salesforce opportunity stage field. This improves prospect engagement as they traverse down the sales funnel. It means Sitecore can now play an important role during the entire customer ...

This update looks at how to get the most out of our Sitecore to Salesforce integration but first, a few questions to see how S4S would work for you. The Questions Do your website visitors submit web forms? Does your business Personalize web content? Qualify leads? Talk directly to customers? Segment leads and contacts for marketing campaigns? Do you have info in ...

FuseIT is pleased to welcome Sarah Whitau to the Nelson team. Sarah recently returned to New Zealand bringing back significant international experience in the sales and marketing space. Sarah's enthusiasm and talents lie with Salesforce, EventsForce, and Salesforce Marketing Cloud. We are very fortunate to find someone local with her level of experience in these technologies. O ...

We can still deliver all our support services but you may notice a change in the way we work. Like most of the world, we are working from home.  We hope you are well and staying safe. Our thoughts go out to everyone impacted by the pandemic which has us all feeling anxious for our families, our businesses, our communities, and our lifestyles. We will all get through this toget ...

On Friday FuseIT released an S4S upgrade for Sitecore 9.3 (Release 2.930.20049.1). This is the first release for Sitecore 9.3 and includes the powerful S4S Now features that assist the sales and support team during live calls. No breaking changes were required to support Sitecore 9.3.  Minor Changes Salesforce API versions were updated to v48.0 (Spring 2020) and a fix appl ...

Selling should be a single journey through marketing and sales, collecting prospect intelligence along the way, then combining it to increase engagement and sales revenue. We are proofing a concept to achieve this and seeking feedback, "Do you want a Sitecore CRM?". This idea is crazy Love the idea Where do I buy it and how much? Comment ...

Why does FuseIT get excited about Sitecore Salesforce integration? Easy, it's the potential to quickly improve your processes and profits. We have many ideas about how Salesforce integration with S4S can improve your business. Rather than list them all, we created a road map of the proposed key feature additions in the next five years (see the main existing features in this vid ...

The following are key points taken from an interview with Terry Humphris about FuseIT's Sitecore to Salesforce integration. Terry is the CEO and Director of Technology at FuseIT and has been involved with S4S since 2009. Kylie: So Terry, what is S4S? Terry: S4S is software specifically designed to push and pull data between Sitecore and Salesforce in real-time. On top of its ...

Admit it, it's confusing! Since Sitecore announced their partnership with Salesforce Marketing Cloud last year there has been a lot of banter in this space. So what is what and where does FuseIT fit into the picture? Let's look at the key players!   Salesforce Marketing Cloud Originally called ExactTarget, Salesforce Marketing Cloud (SFMC) is an enterprise marketing automati ...

Some interesting facts about FuseIT today: Location: Nelson, New Zealand Time Zone: NZST Trading since: 1992 Staff size: 13 Staff origins:  Australia: 1 England: 1 Malawi: 1 New Zealand: 5 South Africa: 1 Sri Lanka: 2 USA: 1 Past times: Boating, children, cycling, gardening, hiking, hunting, kayaking, motorcycling, quadcopters, skiing FuseIT Directors: Dua ...