News

Once again Daniel represented FuseIT at Dreamforce 18. This year his session was about visualizing the modules that make up a Salesforce org and how they are related to each other. Daniel looked at the Metadata Component Dependency pilot in conjunction with Gephi, a graph, and network visualization tool. By looking at the relationships between metadata in an org in combination ...

This roadmap outlines FuseIT's immediate plans in the Sitecore and Salesforce integration space. We are always keen to hear your ideas or use cases so we can continually improve our products. S4S - Sitecore to Salesforce CRM Integration S4S is an enterprise Sitecore to Salesforce integration that transacts in real time and in both directions. S4S has a preference to use Salesfo ...

S4S Release 2.900.18222.3 is now available  We are really pushing the personalization boundaries with our second S4S release for Sitecore 9. This extends the first release for Sitecore 9. The new personalization features include support to: Map Salesforce lead and contact field values to Sitecore xDB facets from within Salesforce Changing the values of any mapped field in Sal ...

Most people would agree that document management is a necessary but often tedious burden. These types of tasks beg to be automated to reduce costs and mitigate staff attrition. Ideally, the processing of documents should be completely invisible to the worker (abstracted away). We created our Salesforce to Micro Focus Content Manager (TRIM) integrations to eliminate the double, ...

Admit it, it's confusing! Since Sitecore announced their partnership with Salesforce Marketing Cloud last year there has been a lot of banter in this space. So what is what and where does FuseIT fit into the picture? Let's look at the key players!   Salesforce Marketing Cloud Originally called ExactTarget, Salesforce Marketing Cloud (SFMC) is an enterprise marketing automation ...

The Sitecore to Salesforce integration, S4S, supports the new Sitecore 9 Experience Forms (see LinkedIn article). A popular S4S feature is surfacing Sitecore website analytics in Salesforce lead and contact records. One of these analytic data morsels is channel data. Channels are the various ways that visitors arrive at your website and the flow of visitors through channels is ...

Some interesting facts about FuseIT today: Location: Nelson, New Zealand Time Zone: NZST Trading since: 1992 Staff size: 13 Staff origins:  Australia: 1 England: 1 Malawi: 1 New Zealand: 5 South Africa: 1 Sri Lanka: 2 USA: 1 Past times: Boating, children, cycling, gardening, hiking, hunting, kayaking, motorcycling, quadcopters, skiing FuseIT Directors: Duane Franklet, Delee ...

Wow, stuff happens fast. As I was writing this, Sitecore announced they will soon be releasing phase one of their integration with Salesforce Marketing Cloud. How it differs from FuseIT's Sitecore to Salesforce Marketing Cloud integration (S4MC) remains to be seen however on face value it appears as though the two products are completely different. Now, back to the original rea ...

What will FuseIT be working on over the next few months? Here is a brief summary: Products Complete Update 1 of S4S for Sitecore 9 Add Salesforce IDs to the visitors xDB facet after they submit a web form Extend rules-based personalization based on data in the S4S custom facet  New release of S4S EXM for Sitecore 9 New release of T4S to support Content Manager 9.3 (TRIM) an ...

Since Sitecore introduced its Connect for Salesforce CRM connector, we have been asked to explain the differences between it and S4S. Briefly, they have very different approaches to data integration to your business needs, network infrastructure, transaction volumes, data recency and support requirements all factor into your decision. At FuseIT we see S4S as the enterprise solu ...

S4S